By William Crooks
Local Journalism Initiative
In a remarkable achievement underscoring its commitment to diversity and inclusion, the Manoir St. Francis in Lennoxville has been recognized with the Cultural Diversity Award by Actions Interculturelles. This accolade highlights the facility’s success in integrating a culturally diverse workforce, reflecting its values of fairness, stability, and empathy.
The award, presented by Actions Interculturelles, a Sherbrooke-based organization advocating for immigrant integration, marks a significant milestone for the manor. While the facility had been a finalist in the past, this year’s win cements its reputation as a model employer in the region.
General Manager Gabriela Rotariu expressed her pride in an email to staff: “This award recognizes our shared efforts and values. It’s a testament to the welcoming environment we’ve created together.” Rotariu, who has been instrumental in implementing inclusive policies at the manor, spoke about the tangible steps the team takes to support new employees, particularly those from immigrant backgrounds.
“We welcome people from all over the world—Philippines, Africa, Romania, Hungary—you name it,” Rotariu explained during a recent interview. “When someone joins, we make sure they feel at home from day one. This includes a comprehensive orientation, guided tours, and assigning a mentor to help them adjust.”
One standout initiative is the provision of temporary housing for newly arrived immigrant workers. “For personnel from places like Tunisia, we offer accommodations until they can find their own apartments. We even assist in their housing search,” Rotariu said. This hands-on support extends beyond the workplace, fostering a sense of belonging that employees often pass on to their peers through recommendations.
Rotariu credited the manor’s employee manual, which strictly prohibits discrimination and intimidation, as a cornerstone of their success. The policies are supplemented by cultural sensitivity training conducted in partnership with Actions Interculturelles. These sessions educate staff on recognizing and addressing microaggressions, such as inappropriate nicknames or dismissive behaviours.
