An update from Lennoxville pharmacies

By Taylor McClure, Special to The Record

Starting Monday, April 6th, the Familiprix in Lennoxville will be shifting to delivery services for prescriptions and floor products and will no longer be allowing clientele to enter the pharmacy.
“Right now, we have limited access to the store to two clients at a time in the pharmacy but this is only until Sunday,” said Yvon Ledoux, Manager of the Familiprix, adding that, “we will deliver right to their home or, if they want to come to the pharmacy, we will deliver it right to their car.”
To help with this new model, the Familiprix team has placed numbers on the wall outside the store.
“When they arrive, they will call us and tells us what parking spot they are in and we will bring it directly to their car,” Ledoux said.
For prescription orders, it is suggested that people give at least three hours’ notice before going to the pharmacy to pick up orders, as the lab is currently overwhelmed.
While home deliveries need to be prepaid by credit card, people picking up their order at the pharmacy will be able pay with their debit card on the pharmacy’s new mobile debit machine.
Familiprix will also be adjusting their hours. The new schedule will be Monday to Friday from 9 a.m. to 6 p.m. for the commercial floor and 9 a.m. to 7 p.m. for the lab. Weekend hours will now be 10 a.m. to 5 p.m. for both the lab and the floor.
Ledoux emphasized that these changes have been made out of concern for the security of the pharmacy’s staff and clients. “This decision is coming from the store and it’s the measures we feel we need to take.”
Checking in with the local Jean-Coutu, they will continue to keep the pharmacy open to the public but they have limited the number of people in the store to two at a time. Items will be found, brought to the counter, and bagged by staff only.
They will also continue to offer their delivery services for prescriptions and floor products, and they can prepare orders to be picked up at the back door. Prepaying with a credit card is encouraged to limit the amount of people going in and out of the store.
As of tomorrow, Jean Coutu’s hours are changing to 10 a.m. to 6 p.m. for both the floor and the lab.

Published in the Thursday, April 2 editon of The Record.

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