Hydro-Québec rate freeze and reimbursement coming

Record Staff

Following the adoption of Bill 34, an Act to simplify the process for establishing electricity distribution rates, customers will benefit from a rate freeze beginning April 1, 2020.
Also, due to a surplus accrued by Hydro Quebec under the previous rate system, about $500 million dollars will be issued to customers who were Hydro-Québec account holders in 2018 or 2019, years during which the amount accumulated.  The amount issued to customers will be established based on their electricity consumption between Jan.1, 2018, and Dec. 31, 2019. Residential customers will receive an average of about $60, though the exact amount issued to each customer will be known in January 2020.
Customers who are still account holders between the end of January 2020, and April 1, 2020, will see a credit applied to their bill. For those who were account holders in 2018 or 2019 but who are no longer Hydro-Québec customers, a cheque will be issued between the end of January 2020 and December 31th, 2020. To receive their cheque, anyone who is no longer a Hydro-Québec customer must get in touch to update their address. See full story in the Monday, Dec. 30 edition of The Record.

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