Temporary suspension of document ordering service at the Eva-Senécal library

Record Staff

Due to the excessive number of requests to be processed since its reopening on June 8,
The City of Sherbrooke is informing the population that the Éva-Senécal Library’s book and document ordering service is temporarily suspended
In total, more than 1,200 requests for books and documents have been received, by email or telephone, in the space of a few days. Staff are currently working to deal with the overload of requests. The suspension of loans will make it possible to better respond to clients who have already made a request. The service counters remain open in order to continue this service in relation to orders already received.
Since June 8, in compliance with the health measures in effect, library staff have been managing the scheduling of appointments and handling the accumulation of returned books, taking into account the quarantine phases, in addition to making documents available to users once again.
The City of Sherbrooke thanks the population for its understanding and hopes to resume regular service as soon as possible.

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